Refund policy

Return & Refund Policy

Return & Refund Policy – Arzan Shop

At Arzan Shop, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

  • Customers may request a return within 7 days of receiving their order.
  • The product must be unused, undamaged, and in its original packaging.
  • Products damaged due to misuse or normal wear and tear are not eligible for return.

Refunds

  • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed within 7-14 business days through the original payment method where applicable.
  • Shipping charges are non-refundable unless the item received was defective or incorrect.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos of the item.

Contact

Email: arzanshop21@gmail.com
WhatsApp: +92 330 5344440