Refund policy
Return & Refund Policy
Return & Refund Policy – Arzan Shop
At Arzan Shop, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
Returns
- Customers may request a return within 7 days of receiving their order.
- The product must be unused, undamaged, and in its original packaging.
- Products damaged due to misuse or normal wear and tear are not eligible for return.
Refunds
- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7-14 business days through the original payment method where applicable.
- Shipping charges are non-refundable unless the item received was defective or incorrect.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos of the item.
Contact
Email: arzanshop21@gmail.com
WhatsApp: +92 330 5344440